Corel owns Intervideo applications such as WinDVD, which is where this comes from I think. Pesky. Add/Remove programs has a change and remove button on this item but remove does not remove it it just tries to reinstall and fails because a temp file is missing. There is no help on how to manually uninstall this part of the program. when there is I will probably update this page.
- at this point you should have already uninstalled the Intervideo WinDVD product that came with ULead Video Studio 11 Plus - there are lots of pieces to Intervideo WinDVD, so find them and remove them. at this point, InterVideo AVControlSDK is left over and won't come out, complaining that it wants disk 2 in a cab file, but it is pointing to a temp file in local settings - if you check, this file is no longer there.
- look in
C:\Program Files\InstallShield Installation Informationfor asetup.inifile that contains the textAVControlSDK- it is probably inC:\Program Files\InstallShield Installation Information\{BB8AE808-F003-4C7F-B56B-8C80EEAFFE23}- you can do this the fastest by doing a find-in-files (windows-key F or Start|Search) searching for the filesetup.iniand for the textAVControlSDK - take that GUID (the long funny number with brackets) from the directory name (from windows explorer or find-in-files, click on folder name and hit F2 (rename) and then Ctrl-C to copy to the clipboard and then hit Esc to quit renaming but keep the selection.
- run
regedit(Windows-key R (Start|Run) regedit Enter), start at the top of the tree and do a Ctrl-F or Edit|Find to open the find dialog. paste in the GUID with Ctrl-V. Click the Find Next button. - You should arrive at
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BB8AE808-F003-4C7F-B56B-8C80EEAFFE23}- this is the uninstall registry key. Delete it and it should disappear from the add-remove programs list. - go back to the find-in-files and delete the folder.
I know of no other registry keys associated with this. the files are gone. I hope Corel fixes the problems in vs11.5+ - I needed a video editor, but its system requirements were too high for a 2.8GHz Pentium 4 HT with 3GB RAM. If you need a video editor, get Adobe Premier 1.5 - it is said that it works on laptops. Older versions of programs work better on older machines for video...
I am pretty sure corel's support suggestion to reinstall will not work and is a standard scripted response from tech support. since it is a new product, I don't think they have any real support database in place yet other than "reinstall" and "apply patches". Other software products like Mcafee and Symantec have better tech support and removal methods and have removal programs (programs often leave a trail behind in the registry and on disk).